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Customer Service Representative

Empresa

Sector

Servicios Corporativos

Segmento

Centro de Contacto / Call Center (CIS)

OPORTUNIDAD LABORAL

Breve descripción del cargo

We are seeking highly motivated individuals with excellent customer services skills that are looking to begin a career with a great company. EGS is an education first company that is committed to promoting from within, so there is unlimited growth opportunity . What we provide ? Comprehensive customer service training ? 1 on 1 mentorship ? Career growth ? Competitive Compensation (base + bonus) ? Benefits Our ideal candidate: ? Great attitude ? Team ?oriented ? Great student mentality ? Outgoing and personable ? Customer service oriented

Habilidades requeridas

Responsibilities: Listens and respond appropriately in all customer interactions Manage customer relationships by performing the full range of customer service functions Uses common courtesy and discretion to achieve customer loyalty Troubleshoot and communicate technical answers clearly and concisely Takes accountability for and resolves all customer issues and follow up when appropriate Deliver value to the company through customer conversion, retention and cross sell Qualifications: Excellent English communications skills a must Passionate about technology Previous Customer Service Experience (desired) Ability to multi-task and use on ? line resources Strong problem solving and decision making skills Comfortable in a fast-paced, dynamic environment

Carga horaria

Full time

Fecha de cierre de postulación

08/10/2015

Formación solicitada

Otras

Idiomas

Inglés: Bilingüe

Español: Bilingüe

Ofimática

Operador Office (Ej. word, excel, power point): Medio

Mensajería electrónica y navegación Web (Ej. Internet, Outlook): Medio

Tests

Conocimiento general de computación


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