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Application Support Analyst - Kronos

Empresa

The Hackett Group

Sector

Servicios de Tecnologías de la Información

Segmento

Servicios TI

OPORTUNIDAD LABORAL

Breve descripción del cargo

General Profile This position will be responsible for supporting Kronos Workforce products for our client located in EEUU. Responsibilities Application support and incident management activities including but not limited to: ? Resolve incidents and fulfill service requests within established SLAs. ? Research & recommend best practices, upgrades and system/application migrations ? Serve as the primary point of contact for written/verbal status updates to customer and other relevant stakeholders ? Adherence to support process and service desk tools

Habilidades requeridas

Required experience ? Application and production operations support including problem resolution, break-fix, enhancements, developments and optimization ? Experience with workforce and management solutions for Time & Attendance, Scheduling, Accruals, Absence Mangment, and Data Collection Devices.

Carga horaria

Full time

Fecha de cierre de postulación

28/10/2016

Formación solicitada

Ingeniería y profesiones afines

Idiomas

Inglés: Avanzado




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