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Technical Support

Empresa

Sabre

Sector

Servicios de Tecnologías de la Información

OPORTUNIDAD LABORAL

Breve descripción del cargo

GENERAL DESCRIPTION: Under direct supervision provides first level technical support to Sabre Red Workspace users, with the objective of ensuring an optimal installation and configuration that delivers system peak performance. This support is provided both to customers as well as to internal colleagues. It includes: · Installing and configuring Sabre Software. · Diagnosing and solving hardware/software issues. · Diagnosing and solving connectivity issues. · Using remote access tools to assist customers. · Logging customer enquiries in our CRM. · Working in a team of technology professionals. · Escalating major problems to 2nd level.

Habilidades requeridas

Experience · Minimum 1 year experience in similar environments. · Customer orientation and proficient computer software skills required. · Good written and verbal communication skills in Portuguese and English · Willingness to continuously learn and incorporate new knowledge as our technology evolves.

Carga horaria

Full time

Fecha de cierre de postulación

06/02/2017

Formación solicitada

Informática

Ingeniería y profesiones afines

Idiomas

Inglés: Intermedio

Portugués: Avanzado

Ofimática

Operador Office (Ej. word, excel, power point): Avanzado

Mensajería electrónica y navegación Web (Ej. Internet, Outlook): Medio

Software de gestión de negocio (Ej. Sabre, Galileo, Amadeus, SAP): Medio




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