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We´re hiring! Infrastructure Analyst - JD Edawards

Empresa

The Hackett Group

Sector

Servicios de Tecnologías de la Información

Segmento

Servicios TI

OPORTUNIDAD LABORAL

Breve descripción del cargo

Will be responsible for L2/L3 Support. Investigation and resolution of problems, troubleshooting and tuning of applications. Principal tasks are: Problems resolution, break-fix, enhancements and developments. Resolve incidents and fulfill service requests within established SLAs. Research & recommend best practices, upgrades and system/application migrations Serve as the primary point of contact for written/verbal status updates to customer and other relevant stakeholders Adherence to support process and service desk tools

Habilidades requeridas

JDE knowledge. Experience on infrastructure support services and maintenance for large customers. IT infrastructure Analytical ability, problem solving, ability to explain problems and solutions clearly to both technical and non-technical users, ability to prioritize tasks. Proficiency English level or Native speaker.

Carga horaria

Full time

Fecha de cierre de postulación

09/03/2017

Formación solicitada

Informática

Ingeniería y profesiones afines

Idiomas

Inglés: Avanzado




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