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Customer Support Associate

Empresa

Sector

Servicios Corporativos

Segmento

Centro de Contacto / Call Center (CIS)

OPORTUNIDAD LABORAL

Cargo

CSA

Breve descripción del cargo

JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email or online chat to customers who have questions, concerns or confusion around a particular product or service. You?re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need to apply. KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Troubleshoot and communicate technical answers clearly and concisely Take accountability for and resolve all customer issues and follow up when appropriate

Habilidades requeridas

QUALIFICATIONS High School Diploma Advanced English communications skills, both oral and written Ability to multi-task and use online resources Strong problem solving and decision making skills Comfortable in a fast-paced, dynamic environment

Fecha de cierre de postulación

27/10/2017

Formación solicitada

Otras

Idiomas

Inglés: Avanzado




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