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Software Support Technician

Empresa:

Bioerix

Sector

Servicios de Farmacéutica & Salud

Segmento

Ingeniería Médica, Tecnología & Salud

OPORTUNIDAD LABORAL

Breve descripción del cargo

We are seeking an IT Support Tech to join our PLEXUS team! You will resolve software-related issues for our clients. Responsibilities · Provide technical assistance with PLEXUS software and computer associated software/hardware · Resolve issues for clients in person, via phone or electronically (Uruguay and other countries) · Recommend Solutions improvements according with Customers Experience · Track customer issues and resolutions Qualifications · Previous experience in IT projects, Software customer service, or other related fields · Ability to build rapport with clients · Strong troubleshooting and critical thinking skills · Positive and professional demeanor

Habilidades requeridas

Customer support · Ability to build rapport with clients · Strong troubleshooting and critical thinking skills

Fecha de cierre de postulación

12/11/2017

Formación solicitada

Informática

Idiomas

Inglés: Intermedio

Español: Avanzado

Ofimática

Operador Office (Ej. word, excel, power point): Medio

Mensajería electrónica y navegación Web (Ej. Internet, Outlook): Avanzado

Bases de datos (Ej. MySQL, Postgres y bases de datos NoSQL): Medio




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