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Associate Get There Product Support

Empresa

Sabre

Sector

Servicios de Tecnologías de la Información

OPORTUNIDAD LABORAL

Breve descripción del cargo

GetThere operations has a global footprint with colleagues based in Montevideo, Krakow, Manila and Dallas to support customers around the clock. Currently we have three opening positions that will be located in our Aguada Park office.

Habilidades requeridas

As a GetThere Product Support Analyst you will be supporting the world?s most recognizable brands such as GE, Apple, Deloitte, Cisco, Oracle, among others. Work is primary done via web cases logged in SalesForce, starting with low-medium complexity and evolving over time and experience to handle more complex scenarios. Initially you will be responsible for file uploads, HTML messaging updates, creating Cases in our Problem Management Tool, post release defect validation, etc. QUALIFICATIONS: Knowledge of at least one GDS (Sabre, Apollo, Worldspan, Amadeus or Galileo). Strong computer skills. Previous experience in a troubleshooting environment. Strong Customer Service skills. Excellent handling of Microsoft Office tools (Outlook, Word, Excel) Excellent English communication skills both Oral and Written. Work experience in the Travel industry. Web Applications Programming knowledge (HTML, JavaScript) Intermediate level of Portuguese and French.

Carga horaria

Full time

Fecha de cierre de postulación

01/04/2015

Formación solicitada

Informática

Idiomas

Inglés: Avanzado

Portugués: Avanzado

Español: Avanzado

Ofimática

Operador Office (Ej. word, excel, power point): Avanzado

Mensajería electrónica y navegación Web (Ej. Internet, Outlook): Avanzado

Software de gestión de negocio (Ej. Sabre, Galileo, Amadeus, SAP): Medio

Tests

Razonamiento Analítico


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