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Team leader - customer service

Empresa:

Genpact

Sector

Servicios de Tecnologías de la Información

OPORTUNIDAD LABORAL

Puesto equivalente

TEAM LEADER

Breve descripción del cargo

-Monitor team members and able to provide guidance whenever needed -Manage the flow of day-to-day operations -Build reports to update the company on the team's progress -Rapport building with the internal & external stakeholder -Deal with any issues that arise during shift promptly and professionally, seeking advice from the duty manager where necessary -Ensure that the highest possible levels of customer service are delivered at all times -Assist the Manager as and when necessary to make the business run effectively and efficiently -Communicate clear instructions to team members

Habilidades requeridas

Any Graduate (PG an added advantage) Relevant experience in Team Handling/ people facing role. Proven track record for handling 15 to 20 resources and keeping an engaged workforce Proficient with MS Excel, MS Word, MS PowerPoint Good analytical and problem solving skills Ability to communicate verbally and through emails/Phones with businesses Proven ability to build effective working relationships with clients & internal stakeholders

Carga horaria

Full time

Rango de salario estimado (nominal mensual $)

Más de 50.000

Fecha de cierre de postulación

30/09/2020

Formación solicitada

13 - Artes y Humanidades

08 - Ciencias Sociales

02 - Negocios y Administración

10 - Derecho

14 - Servicios sociales

15 - Servicios

16 - Otras

Idiomas

Inglés: Avanzado

Portugués: Intermedio

Ofimática

Operador Office (Ej. word, excel, power point): Avanzado

Mensajería electrónica y navegación Web (Ej. Internet, Outlook): Avanzado




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