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Quality & Training Manager

Empresa:

Genpact

Sector

Servicios de Tecnologías de la Información

OPORTUNIDAD LABORAL

Puesto equivalente

TEAM MANAGER

Breve descripción del cargo

Monitor team members and able to provide guidance whenever needed Manage the flow of day-to-day operations Build reports to update the company on the team's progress Rapport building with the internal & external stakeholder Deal with any issues that arise during shift promptly and professionally, seeking advice from the duty manager where necessary Ensure that the highest possible levels of customer service are delivered at all times Assist the Manager as and when necessary to make the business run effectively and efficiently Communicate clear instructions to team members

Habilidades requeridas

Graduation in any stream ( PG would be an added advantage) Relevant experience in Team Handling/ people facing role. Proven track record for managing 15 to 20 resources and keeping an engaged workforce Proficient with MS Excel, MS Word, MS PowerPoint Ability to do root-cause analysis for process gaps highlighted Collaborative approach towards resolving the issues with stakeholders & peers/sub-process areas Ability to crunch data, possesses data driven & fact based approach

Carga horaria

Full time

Fecha de cierre de postulación

30/09/2020

Formación solicitada

12 - Educación

13 - Artes y Humanidades

08 - Ciencias Sociales

02 - Negocios y Administración

10 - Derecho

06 - Ciencias y Química

14 - Servicios sociales

15 - Servicios

16 - Otras

Idiomas

Inglés: Avanzado

Portugués: Básico

Ofimática

Operador Office (Ej. word, excel, power point): Avanzado

Mensajería electrónica y navegación Web (Ej. Internet, Outlook): Avanzado




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