OPORTUNIDAD LABORAL
Descripción de la empresa
Tata Consultancy Services (TCS) is a purely merit based employer and we do not ask money or employ any agency to make offers on behalf of TCS.
Puesto equivalente
ANALISTA TÉCNICO
Breve descripción del cargo
We are looking for Bilingual Service Desk Analyst (English and Dutch), passionate about learning, with excellent customer and technical skills, to work in a multinational IT company.
-Should be able to handle inbound / Outbound calls
-Resolve IT Support Request and Issues
-Maintain Service Records
-Perform IT Troubleshooting and should be able to resolve IT related issues remotely
-Should be able to document the tickets in ticketing tool -Serve as the first point of contact for customers seeking technical assistance
-Follow-up and update customer status and information -Identify and suggest possible improvements on procedures
Habilidades requeridas
-Excellent Technical skills related to MS office, Windows 10, Browser issues, VPN, Basic windows troubleshooting
-Excellent Verbal and Written communication skills in English and Dutch.
Carga horaria
Full time
Fecha de cierre de postulación
31/12/2023
Formación solicitada
01 - Tecnologías de la Información
Desarrollo de software y aplicaciones, sistemas, testing, ingeniería en computación, telecomunicaciones, informática, robótica, videojuegos y animación.
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