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Support Engineer - PaaS Azure Cloud Support

Empresa:

TATA Consultancy Services

Sector

Servicios de Tecnologías de la Información

Segmento

Servicios TI

OPORTUNIDAD LABORAL

Descripción de la empresa

Tata Consultancy Services (TCS) is a global leader in IT services, consulting & business solutions with a large network of innovation & delivery centers

Puesto equivalente

SOPORTE TÉCNICO/ ATENCION AL CLIENTE SEGUNDO-TERCER NIVEL

Breve descripción del cargo

Support Engineers (SE) serve as frontline technical resources for customers and partners via phone, email or web. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements, and creating self-help assets to broadly reach more customers. Your day-to-day job will be about providing both technical expertise (either on your own or by involving your colleagues) and about being an excellent communicator and a service oriented professional.

Habilidades requeridas

Customer Support or Software Development experience in one of the following: Azure, AWS, Google Cloud. Application development & debugging experience with one or more languages or frameworks: .NET, C# or similar Understanding of programming concepts Excellent problem solving and troubleshooting skills Troubleshooting skills in Network and DNS At least 2 years of experience in software development, product/technical/customer support or IT Admin/support OR consulting. Problem Solver and Critical Thinking - handle technical and challenging customer situations Excellent written and verbal skills, including the ability to provide clear instructions and communicate complex technical information effectively. Ability to debug applications written in native or managed code. Advance English level

Carga horaria

Full time

Fecha de cierre de postulación

31/12/2023

Formación solicitada

01 - Tecnologías de la Información

Desarrollo de software y aplicaciones, sistemas, testing, ingeniería en computación, telecomunicaciones, informática, robótica, videojuegos y animación.




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