OPORTUNIDAD LABORAL
Descripción de la empresa
Welcome to Alorica Uruguay, where you'll work on exciting projects in our top-notch facilities. Join our team at one of the largest BPO companies in Latin America and the world.
We are looking for passionate people to join our great team.
Puesto equivalente
EJECUTIVO DE SERVICIO AL CLIENTE
Breve descripción del cargo
Description: The social media content moderator plays a crucial role in ensuring that published content meets the company's established standards and policies. This role involves moderating a variety of content categories, adapting to constant changes in policies and criteria, and maintaining meticulous attention to detail. Moderators must have a deep understanding of Brazilian culture as a significant portion of the content originates from this region and must be able to adapt quickly to different situations and challenges.
Main Responsibilities:
- Moderate and analyze content within various moderation categories.
- Ensure accuracy and compliance with platform policies.
- Quickly adapt to changes in moderation policies and criteria.
- Maintain meticulous attention to detail in content review.
- Develop and maintain effective relationships with clients to provide feedback and efficiently resolve issues.
Habilidades requeridas
Requirements:
- 18 years old or older
- Uruguayan ID
- High School Diploma
- Advanced Portuguese and Intermediate English Level
Key Competencies:
- Mental agility and flexibility to adapt to diverse situations.
- Ability to handle a high workload and continuously learn.
- Effective communication skills and the ability to argue clearly.
- Professional Ethics: Commitment to the highest ethical standards and integrity in content moderation, ensuring impartiality and objectivity in all decisions.
- Sensitivity to sensitive or violent content with the ability to handle delicate situations.
- Time Management: Ability to prioritize tasks and efficiently manage time, ensuring timely and effective content moderation.
- Cultural affinity with Brazil and a deep understanding of its culture and social contexts.
Carga horaria
Full time
Fecha de cierre de postulación
31/07/2024
Formación solicitada
16 - Otras
Idiomas
Inglés: Intermedio
Portugués: Avanzado
Ofimática
Operador Office (Ej. word, excel, power point): Medio
Mensajería electrónica y navegación Web (Ej. Internet, Outlook): Medio
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